The Salvation Army UK and Ireland modernizes employee workflows to better serve communities with Copilot | Microsoft Customer Stories
When The Salvation Army UK and Ireland struggled with scattered data and time-consuming administrative tasks, it adopted Microsoft 365 Copilot alongside Microsoft Teams, SharePoint, Outlook, and Word. Copilot unified systems, reduced reliance on shadow AI tools, and now saves staff hours per task on drafting reports, translating content, and jumpstarting ideas. Read the story to learn from The Salvation Army’s experience. 🤝 @Microsoft for Nonprofits @Microsoft Copilot





